A Charitable Research Foundation Devoted to Education, Consumer Protection, Scientific Advancement and Freedom...

  document Index | first magazine Section | main Archives

                                 about donations join H home media i about ( contact   

 

ACSA Consumer Advocacy CCP
Corporate Certification Program


CompAmerica.com
 CERTIFICATE NUMBER 139
to verify website location click here

MEMBER IN GOOD STANDING CERTIFICATE  since January 4, 2001

This is to certify (no. 139) that Computer Sales and Service Co (CompAmerica.com), 6 Commerce Drive, Suite 2000, Cranford, New Jersey, 908-931-1200: is a member in good standing of the ACSA Consumer Advocacy Corporate Certification Program and has equaled or exceeded all of the Consumer Advocacy Certification Tests (requiring an 87.5% or better per test, and an average of 90% or better) as follows:
Area Possible Score Actual Score
Social Responsibility 100 100
Online Integrity 100 100
Customer Response Time 100 100
Customer Satisfaction 100 100
Website Disclosure 100  96
Website Payments 100 100
Buy 508 and Accessibility 100 100
Service and Repair of Products 100 100
Acceptable Error Rate 100 100
Customer Relationship 100 100
Buyer Purchase Experience 100 100
Warranty Maintenance Plan 100 100
Accuracy in Advertising 100 100
Employee Competence 100 100
Communications and Access 100 100
Executive Escalation 100 100
Consumer Rating (Products) 100 100
Consumer Rating (Services) 100 100
Accountability 100 100
Product Quality Assurance 100 100
Labor Management Relations 100 100
Shipping and Delivery Programs 100 100
Onsite Service Program 100 100
Merchandise Fitness 100 100
Product Documentation and Literature 100 100
Ease of use - Out of the box Customer Experience 100 100
 
Total 2600 2596
AVERAGE   99.864
LOWEST AVERAGE SINCE 2001   99
HIGHEST AVERAGE SINCE 2001   99.864
TOTAL NUMBER OF COMPLAINTS FILED AGAINST COMPANY   0

To file a complaint against this company, click here:  compamerica139.complaint@nospam.acsa.net
Note: Please do not spam.  Spam emails are blocked.at our server.

   
 
How does your company measure up?  Would you care to submit to "THE EVALUATION"?
   
  For more information, contact theadvocacy@acsa.net    

ABOUT THE ACSA CONSUMER ADVOCACY LABORATORY

The Consumer Advocacy Laboratory began as a quality assurance testing program for companies in the Personal Computer Industry in 1989, and gradually migrated through release compliance testing with products like Linux and Windows, to in 2001, a full blown Consumer Advocacy Laboratory where companies could submit themselves, for a fee, to be tested as to how their methods and measures held up to the ACSA standards of quality and consumer protection.

ACSA does not warranty nor guarantee that any company who submits to the Certification Tests will actually behave in accordance with them. However, if we record six or more complaints in connection with any one area, and reasonably believe a company could have behaved better, we will submit the company to our review board for suitable disciplinary review and possible certificate revocation.  All participation in this program is voluntary.  We do not publish revoked certificates.  To verify a company is enrolled and certified, please check for the ACSA Consumer Advocacy logo at the bottom of that company's home page, and click the link to verify the standing.  The URL which you are referred to will begin "http://www.acsa.net/cert/" followed by letters and numbers that uniquely identify their certificate number.

In order to be renewed for annual good standing certification, a company must resubmit to an annual Retest.  The figures above reflect only the current year's testing, and the highest and lowest average.

If you believe that an error has been made or wish to inquire about this program, contact "theadvocacy@acsa.net"
 

Legal | Privacy          

 

 
Search our website or the internet:    

Google
web     ACSA

Copyright 2005  American Computer Science Association Inc., ("ACSA") Please review our usage and legal pages listed above. In addition to traditional web presence role, this website also contains published content in a news and research format obtained from third parties, for which ACSA disclaims responsibility. ACSA is a charitable public interest research group and tax exempt private foundation under U.S. I.R.C. 501(c)3. Your donations may be exempt from federal or other taxation, however: please consult with your CPA or other Tax Counsel for further information.   General Contact: email us, or:

ATN: Andrew Vanoceur, Chairman,
General Delivery Box ACSA,
Los Alamos, New Mexico 87544-9999 USA
866-836-1932

a l w a y s   u n d e r   c o n s t r u c t i o n

Blog Directory  |  ** "5 x 3" means for every 3 deaths from HIV, 5 new cases are discovered...